This policy explains what Help Me Sell collects, why, and what you can do about it.

1. Information we collect

We collect personal data to provide and improve the services of Help Me Sell:

• Account information — the name, email address and, if you choose to add one, phone number provided during registration.
• Location data — approximate or precise location, used to surface items for sale near you and to show the general area of your own listings.
• User content — photos, text and item descriptions you upload to create marketplace listings.
• Messages — the conversations you have with other users about listings, including any photographs sent within them.
• Purchase history — records of virtual Coin purchases processed through your app store account.
• Device information — a notification token for the device you use, so we can deliver messages and alerts, and diagnostic information such as crash reports.

2. How we use your information

We use the collected information to:

• Operate and manage your Help Me Sell account.
• Display your listings and their general location to prospective buyers in your area.
• Deliver messages between you and other users, and notify you when something happens that concerns you.
• Process add-on feature activations powered by purchased Coins.
• Send essential app updates, account notifications and support communications.
• Diagnose faults and improve the app’s reliability.

3. Sharing of information

Public marketplace information

Information in your listings — including photos, item details, your display name and the approximate location of the item — is visible to other users of the app. Your reviews and rating are also visible.

Third-party service providers

We share data with providers who help us run the service: cloud hosting and database storage, authentication, and notification delivery. They process data on our instructions and for no other purpose.

We do not sell your personal information or email address to data brokers or advertisers.

4. Data retention and account deletion

We retain your information for as long as your account remains active.

Right to delete. You can request deletion of your account and associated personal data at any time, through the app’s settings or by contacting us at the address below. Listings and messages associated with the account are removed with it.

5. Children

Help Me Sell is intended for people aged 18 and over. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us and we will remove it.

6. Security

Data is transmitted over encrypted connections and stored on servers protected by access controls. No system is completely secure, but we take reasonable steps to protect what you entrust to us.

7. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed. Continuing to use the app after a change means you accept the updated policy.

8. Contact us

If you have questions about this policy, please contact us at helpmesell.sg@gmail.com.